From Data Deluge to Decision-Ready Insight

Manual analytics consumed time and resources

Profilence helps global technology companies ensure that their products perform reliably through continuous testing and quality analytics. Their Quality Analytics Suite collects and processes vast amounts of telemetry and performance data from multiple projects, customers, and software versions.

While this data is a valuable source of insight, its manual analysis was becoming a bottleneck. Expert-driven processing required significant time and resources, and even experienced analysts could miss subtle, long-term patterns hidden in large datasets.

To maintain scalability and deliver faster, deeper insights, Profilence sought to automate key parts of the data analysis and root cause identification process using artificial intelligence.

A new AI-based automation solution for data management

Profilence collaborated with Ikoni, who provided AI expertise, concept design, and technical development for the new solution.

Ikoni’s role covered defining feasibility and scope, identifying suitable AI technologies, and developing generative AI-based methods for automated data analysis and root cause identification. Profilence brought in its domain knowledge and data expertise to ensure the solution would integrate seamlessly into their existing analytics suite and deliver real operational value.

Working closely together, the teams developed a proof-of-concept demonstrating how AI could enhance the Quality Analytics Suite. The collaboration combined Profilence’s deep understanding of software quality with Ikoni’s ability to translate AI potential into practical, high-performing technology.

With AI toward better scalability and product quality

The project exceeded expectations, providing Profilence with a clear and tested path for applying AI to software quality analytics.

Key outcomes include

• Improved scalability – AI-driven automation enables Profilence to process larger data volumes and support a growing international customer base.
• Enhanced product quality – Automated root cause analysis helps identify and resolve defects faster, improving software reliability.
• Accelerated insight generation – AI-assisted data analysis reduces manual workload and shortens time-to-insight.
• Strengthened competitiveness – The enhanced analytics capabilities differentiate Profilence globally as a leader in data-driven software quality assurance.

In addition to tangible results, the collaboration strengthened Profilence’s internal understanding of AI technologies and their strategic value for future innovation.

“Without Ikoni, this project wouldn’t have happened. Their AI expertise gave us the confidence to start — they helped us understand what was possible, what wasn’t, and what to expect. That clarity made our decision to invest an easy one. The project exceeded our expectations: we reached all our goals and, even more importantly, learned a huge amount about AI and what it can do for our business.”
– Sami Utriainen, CEO, Profilence

Ikoni is a trailblazer for the future as a project supplier in software development and data platforms. The company’s core objective is to increase customer value, achieved through collaboration between experts and the customer.